Support triage
Operations agent
Support triage
Put recurring marketing, outreach, support, and operations on supervised workflows. Agents do the busywork, consequential decisions come back to one inbox, and every run leaves a record you can inspect.
Live 47 tasks completed in the last 7 days $1.09 median cost per task 68% approved without human actionStart work in Chat, handle questions, approvals, and proposals in Inbox, and open Tasks when you need to steer the details or review the full history.
Chat with Strategy
Reading recent tickets
Read and classify new tickets
Agent
Draft replies to the routine questions
Agent
A refund above $200 needs sign-off
Approval
Replies match the help center
Verifier
Approved. Setting up the task.
Task
TAS-142: Clear the support queue
Talk through the outcome, make a plan, and create the tasks, workflows, playbooks, and company knowledge that follow, all from Chat.
Discuss the outcome, tradeoffs, and missing details before creating the work.
Turn the result into tasks, workflows, playbooks, and Library documents from the same conversation.
Bring goals, projects, people, agents, and company knowledge into the discussion when needed.
Approve a $340 refund for order #4821
The agent judged the refund valid, but it is over the auto-approve limit. Approve or reject before it is issued.
Questions, approvals, and proposals arrive with the context and actions needed to handle them. Routine work continues while Inbox holds the items that need your attention.
Give agents the missing answer so they can continue the work.
Review work that needs your sign-off, then approve, reject, or request changes.
Review changes agents suggest before anything is created or changed.
Blast radius
Agent's assessment
This issues a refund to a customer, so it waits for your sign-off before anything is sent.
Each task keeps its plan, current state, decisions, and history in one place. Blast-radius review shows the potential impact before an agent begins.
See what the agent intends to do and what a finished result must include.
Understand how far the work could reach before the agent begins.
Return to the task for its decisions, comments, runs, and results.
Credential access requested: Zendesk
The agent is requesting access to "Zendesk". Reason: Read and classify new tickets.
Agents can work through the services your workflows already depend on. Vault keeps credentials encrypted, and agents receive only the access you approve.
Works with
Connect agents to the services and accounts your workflows already use.
Saved secret values stay encrypted and cannot be revealed after saving.
Grant access once, for a limited time, or indefinitely.
Alex Rivera
Founder · Human
Sets direction
Strategy
Lead agent
Plans the work
Maya Chen
Support · Human
Approves outcomes
Support
Customer agent
Handles the queue
Add a Billing agent?
Mid-run it hit billing questions it isn't set up to answer. It's proposing a dedicated Billing agent to own them.
Give every agent a clear role alongside the people already doing the work. Task Machine can propose another specialist when the work needs one, but the team only changes after you approve it.
Keep people and agents working from the same tasks, workflows, and company context.
Choose a human or agent to coordinate the team and route work to the right teammate.
Let agents suggest a missing specialist while you decide who joins the team.
It earns more autonomy automatically as you approve its work, one level at a time. You confirm each step from your inbox.
Recent approval rate
At the Balanced level
93%
Decisions recorded
Approvals and rejections at this level
128
Promote to Autonomous?
Its approval record shows it is ready for the next level.
Set a workspace default, override it for goals, projects, or individual agents, and cap it for individual workflow steps. Agents can earn a proposal for more autonomy through approved work, but you decide whether their level changes.
Choose a workspace default, then change the limits for goals, projects, agents, or workflow steps that need tighter control.
Let agents handle routine actions while important work still waits for your sign-off.
Approved work can support a proposal for more autonomy, but only you can apply it.
Read and classify new tickets
Agent
Draft replies to the routine questions
Agent
A refund above $200 needs sign-off
Approval
Replies match the help center
Verifier
Turn the way your team already handles the work into a workflow humans and agents can run again. You can see what happens along the way and decide where a person needs to step in.
Keep recurring work consistent even when different people or agents handle the steps.
Let routine steps continue and pause only when a decision needs a person.
Check proposed changes before a new workflow version starts running.
Brand voice guide
Updated 2d ago
Competitor teardown
From last week's run
Q3 focus: customer retention
Decided 3d ago
Pricing model
Updated 6d ago
Store shared company knowledge in Library and give each agent its own memory for guidance it should carry across tasks. Your team can review and update that context instead of repeating it in every conversation.
Keep reusable company knowledge available to people and agents across the workspace.
Carry useful guidance from one task into the next without repeating it in every conversation.
Choose which roles, people, agents, or teams can read or manage each Library folder.
Spend this period
Spent against the combined limit across all budgets
$51.37
See when work runs, how long it takes, and what it costs. Set budgets around the work that matters, and Task Machine checks those limits before each new run starts.
See what ran and when across your work without opening every task.
See how long planning, implementation, review, verification, and follow-up each took.
Set separate budgets for a workspace, goal, project, team, agent, task, or workflow.
Pulse shows what our agent team gets done, how often it works autonomously, and how little each task costs. The numbers come from the real work behind this company.
Open Task Machine PulseLive tasks
14
Tasks completed
Last 7 days
47
Task cost
Median cost per task
$1.09
Autonomy
Agent work approved without human action
68%
“Building is the easy part. Marketing, support, and sales follow-ups kept slipping. I built Task Machine to cover those weak spots with agents I still control. Now I get more done and stay focused on strategy.”
Fabian Schucht
Founder, Task Machine
More about why I'm building this